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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: BIOS update and now just black screen on boot
Create an account on the HP Community to personalize your profile and ask a question
09-19-2019 06:58 PM
Received an update notice for BIOS & AMD and was dumb enough to think it'd actually work.
Ran update:
1. Hard Drive spun up and started running, then ran for over two hours
2. During this time msg popped up: Flashing Boot Block
Flash Successful
3. Shut system down, did Hard Restart, which didn't work.
When system boots up, just a black screen with hard drive spinning like its going to take off. I just want to be able to get in, wipe the hard drive and load another operating system.
Idea?
Solved! Go to Solution.
Accepted Solutions
09-22-2019 03:52 PM
Thank you for posting on the HP Support Community.
I have a few troubleshooting steps we could try to fix the issue:
Bios Recovery using a key press combination:
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
-
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-22-2019 03:52 PM
Thank you for posting on the HP Support Community.
I have a few troubleshooting steps we could try to fix the issue:
Bios Recovery using a key press combination:
-
Turn off the computer, and then connect the power cord.
-
Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.
-
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
If this recovery method fails, use another working computer to create a BIOS recovery flash drive to install the latest BIOS file.
Click here: https://support.hp.com/in-en/document/c02693833 to know more about Recovering the BIOS (Basic Input Output System)
Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
ECHO_LAKE
I am an HP Employee
09-25-2019 05:54 PM
Glad to hear that the issue is resolved. If you need any help, feel free to reach out to us.
Have a great day!
ECHO_LAKE
I am an HP Employee
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