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HP Recommended
HP Notebook
Microsoft Windows 11

My notebook unexpectedly booted to a BIOS update a few days ago - f.25 to f.30. After the update, my Windows gave an error for an inaccessible boot device.

I tried to rollback the BIOS to the previous version, but the rollback failed.

When I look up my serial number, HP says there are two compatible BIOS drivers - f.21 and f.28. I created a flash with these, but both failed when I tried to update them in BIOS management - saying the BIOS image specified is not intended for this system. I made a flash with f.25 (the version that was working prior to the unexpected update), and it gives me the same error when I try to rollback with it. Does anyone have a suggestion on how to find a BIOS that can work with my system?

1 REPLY 1
HP Recommended

Hi @brian322,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with updading the latest BIOS for your PC/Laptop.

There are many ways to update the BIOS for your device.

 

Update the BIOS for your PC by clicking on the link.

 

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

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