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Locked

‎11-17-2021 05:33 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

Hello everyone

My device got locked with BitLocker after changing the windows, I need my files, My whole life is in those drives! 

I did not set the BitLocker by myself. What should I do?

Category:
3 REPLIES 3

‎11-17-2021 07:23 AM

HP Recommended

Hi:

 

See if the info at the links below are of help to you...

 

Find my BitLocker recovery key (microsoft.com)

 

Bitlocker Recovery Key Lost? What Should I Do? (passfab.com)

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‎12-02-2021 03:22 AM

HP Recommended

Thank you

also do you know how can I find the closest HP center around me? to ask for help?

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‎12-02-2021 06:54 PM

HP Recommended

You're very Welcome.

 

Here is the link to contact HP Support in Italy...

 

Contatta HP | HP® Italia

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