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gotti77
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Message 1 of 2
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BOOT PAVILION X360 14-DWXXXX

HP Recommended
PAVILION X360 14-DWXXXX
Microsoft Windows 10 (64-bit)

hello 

 

i have problem to clean install windows 10. have bios AMI ver F.06.

 

it dont have legacy mode. i boot up to windows but there si a problem "no HDD or SDD detectet"

notebook have controlle UEFI HII  intel RST 18.0.3.5032 RST VMD

 

VMD disk is not recognized.

 

please help.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

See if this works for you...

 

See the info at the link below.

 

https://support.hp.com/us-en/product/hp-15-f2000-laptop-pc-series/35900344/model/35900346/document/c...

 

The link they direct you to the HP support site doesn't work.

 

Here is the link to the driver you need...

 

This package contains the Intel Rapid Storage Technology Driver for the supported notebook models and operating systems. The Intel Rapid Storage Technology is designed to provide functionality for the Intel Storage Controllers. The driver improves Serial ATA (SATA) disk performance with Native Command Queuing.

 

18.0.1.1138

 

https://ftp.hp.com/pub/softpaq/sp108501-109000/sp109000.exe

 

There is another thing I don't understand in that document, and that is where HP tells you to right click on the Intel driver file and select Extract to

 

When I ran through the steps, I don't get an Extract to option when I right click on the file.

 

So, if you have the same issue, download and install the free 7-zip file utility from the link below.

 

The 2nd file at the top of the page is for 64 bit.

 

7-Zip (7-zip.org)

 

Then you can right click on the exe file, select 7-Zip from the menu, and select Extract to: and let it extract the file into its folder name (sp109000), and copy that folder to your USB flash drive, and continue with the instructions.

 

If the above driver still doesn't allow Windows to see the drive, see if this version of the IRST storage driver works that I have zipped up and attached below.

 

This has no F6 folder.

 

The drivers are visible after you unzip the file and open the folder.

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