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00Orange
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Message 1 of 2
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BSOD on power up, BSOD on system recovery, BSOD on HP Recovery Tool boot

HP Recommended
Pavilion x360 Convertible 14-cd1055cl
Microsoft Windows 10 (64-bit)

Model HP Pavilion x360 Convertible

Model 14-cd10055cll

 

On boot up get https://windows.com/stopcode

various errors: flimgr.sys, SYSTETHREAD EXCEPTION NOT HANDLED, ...

 

No added hardware.  One day power down, the next day BSOD.  On reboot after initial BSOD goes to HP logo and system auto recovery but never goes past.  Also have stopped boot process and selected.  F11-System Recovery.  Shows the options screen briefly, and then goes to BSOD screen, then goes to hp logo with Preparing Automatic Repair and then goes to another BSOD. System Thread not handled.

 

From BOIS:

Ran system component tests, and system test: All passed, and ran one in depth, all-passed.  Have also tried to boot off of hp recovery tool on USB (tested on other computer to ensure it could boot), but on the x360 this also creates a BSOD when selecting the USB as the boot device.

1 REPLY 1
WAWood
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Message 2 of 2
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HP Recommended

@00Orange 

Bluescreen failures (i.e., BSODs) are notoriously difficult to diagnose and to fix -- far beyond what WE typically can do in this self-help Community.

You have a couple of different options to chose from ...

--------------------

The first is that of specialized forums where where folks have vast experience troubleshooting, diagnosing, and suggesting repairs for BSODs.

The community Win10 forums has a section devoted to diagnosing BSODs. So, your best bet would be to post your problem there: https://www.tenforums.com/bsod-crashes-debugging/
--------------------

The second is using free software to examine the logs that BSODs produce. This app is known as bluescreenview and is available from NirSoft, from here: https://www.nirsoft.net/utils/blue_screen_view.html

You will then have to go online to do searches with that information to get further suggestions about what to do.

Good Luck



I am a volunteer and I do not work for, nor represent, HP
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