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Microsoft Windows 10 (64-bit)

Hello Sir/Madam. I have a HP  Windows 10  Pro 640 64 bits. I have facing this issue for long time and now I want to remove. It is giving me a notice of replacing  a Battery. The Battery is charging and giving 11.87v when it is 100% charged, but it can not work without a power cable. Please help me with this problem

1 REPLY 1
HP Recommended

Hello @CAESAR11 , 

 

How are you ? 

 

Please, Try the procedures below:

 

https://support.hp.com/lv-en/document/ish_2268927-1713329-16

 

Waiting


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