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HP Recommended
Hp 15f387

Upon turning on my laptop, I have a black screen, hear 5 sets of 3 beeps, caps lock flashes white in a sequence of 3 slow flashes, followed by two fast flashes and repeats the flashing over and over. Also wireless amber light stays on! Please help!! I tried resetting with no luck 

1 REPLY 1
HP Recommended

@Dhtownsend To identify & understand what those blinking lights represent: Click here

Have you reset the computer to release excessive static? Use this link for steps: Click here

Meanwhile, here's what you need to do, to attempt a solution:
CLICK HERE FOR STEP BY STEP INSTRUCTIONS
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).

FOR DETAILS & FURTHER INSTRUCTIONS, USE THIS LINK: Click here
(By the end of this article all the issues should be resolved)

 

P.S: Welcome to HP Community 😉

 

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Riddle_Decipher
I am an HP Employee

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