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‎02-27-2019 10:10 PM - last edited on ‎02-27-2019 10:13 PM by Retired

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Hi. I'm having same issue. 84462912 is the code I receive after pressing enter three times.

4 REPLIES 4

‎02-27-2019 11:35 PM

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@J565656 

 

Does it has prefix i ? If not, please reboot and enter

 

   31540334

 

Regards.

BH
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‎02-27-2019 11:43 PM

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IMG-20190225-WA0002.jpeg

 

20190225_051948.jpg

Please see images attached. Thank you very much.

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‎02-28-2019 01:34 AM

HP Recommended

Welcome to the HP Support Community  @J565656 

 

Reboot and enter   13233753   or   31540334

 

Use "QWERTY" keyboard.

 

Do not use numeric keypad.

 

REO

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‎02-28-2019 03:56 AM

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That worked..thanks so much.

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