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bellm79 Student
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Bios Password Reset

HP Stream 14-ax022nr
Microsoft Windows 10 (64-bit)

Greetings all,


I hope someone can help.  I bought a used laptop and the bios is locked with a power on password.  The system code is [ i 67919394] for a HP Stream 14-ax022nr.


Any assistance would be appreciated.





Dean Dean
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HP Recommended

Bios Password Reset

Hello @bellm79


Welcome to the HP Support forum.


For any code that starts with [ i, .... ]

you have to contact HP Support team for assistance in removing the password or remove the RTC cell/battery. The second is a bit difficult for end users to do it and is not appropriate for your model, therefore, please contact HP Support - chat option


>> https://support.hp.com/us-en/contact-hp

>> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html


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