04-25-2017 11:27 AM
I hope someone can help. I bought a used laptop and the bios is locked with a power on password. The system code is [ i 67919394] for a HP Stream 14-ax022nr.
Any assistance would be appreciated.
04-26-2017 11:13 PM
Welcome to the HP Support forum.
For any code that starts with [ i, .... ]
you have to contact HP Support team for assistance in removing the password or remove the RTC cell/battery. The second is a bit difficult for end users to do it and is not appropriate for your model, therefore, please contact HP Support - chat option
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