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HP Recommended
17-X115DX
Microsoft Windows 10 (64-bit)

Hello all! I have a notebook that has a bios password that is unknown. It gives a System Disabled 52140673 error code. The notebook is model 17-X115DX. Any help? Thank you!

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 48 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

7 REPLIES 7
HP Recommended

Hi,

 

Enter  43828275

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It said invalid password when I typed in that code 😕

HP Recommended

Hi,

 

In that case, check that the halt code you've posted is definetely correct.

 

If it is, does the code have a 'i' prefix?

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

It does have an i prefix, sorry I forgot to post that in initial post.

HP Recommended

Hi,

 

Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.

 

or

 

You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 48 of your Maintenance & Service Guide.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Alright great! Thank you for your help, I appreciate it!

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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