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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: Bios Password Unknown
Create an account on the HP Community to personalize your profile and ask a question
05-18-2017 11:42 AM
Hello all! I have a notebook that has a bios password that is unknown. It gives a System Disabled 52140673 error code. The notebook is model 17-X115DX. Any help? Thank you!
Solved! Go to Solution.
Accepted Solutions
05-18-2017 12:06 PM
Hi,
Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.
or
You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 48 of your Maintenance & Service Guide.
Regards,
DP-K
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****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-18-2017 11:48 AM
Hi,
Enter 43828275
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-18-2017 11:56 AM
Hi,
In that case, check that the halt code you've posted is definetely correct.
If it is, does the code have a 'i' prefix?
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-18-2017 12:06 PM
Hi,
Unfortunately the hashing routine for any codes that start with a 'i' have changed, so at the moment your options are down to Contacting HP support.
or
You can still remove a power on password by removing the rtc cell, then holding down the power button for 60 seconds before re-inserting the rtc - the procedure for removing the rtc can be found on Page 48 of your Maintenance & Service Guide.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
05-18-2017 12:11 PM
You're welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
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