01-15-2020 09:51 PM
Greetings, I have an HP Pavilion that at the time of turning it on, it kept the screen black. I tried to restore the BIOS by means of a USB stick and by restarting it it already allowed me to enter the BIOS. However, the next day, when the computer was restarted, the BIOS was corrupted again and when it tried again to recover it through the USB stick, the recovery program get start, and, apparently, the recovery is done , but when the computers restart automatically, the screen remains black. Thanks for your help.
01-16-2020 04:08 AM
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
Read Line 9
System SKU: N6K07EA#ABU
Please do not post Serial Numbers.
I would check the CMOS/RTC battery, coin cell, if there is one fitted.
Hopefully one of these documents will cover (and solve) your problem...
Turn off the computer, and then connect the power cord.
Press and hold the Windows key and the B key at the same time, and then press and hold the power button for 2 to 3 seconds.
Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
The HP BIOS Update screen displays and the recovery begins automatically. Follow any on-screen prompts to continue the startup to complete the recovery.
HP BIOS Update recovery in progress
If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next step to install a BIOS recovery file from the HP website.
If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the button for only 2 to 3 seconds.
Little Boy Blue, come blow your horn.