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Andrysse4 Student
Student
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Message 1 of 2
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HP Recommended

Bios password blocked by HP protect tools

EliteBook 840 3G
Microsoft Windows 10 (64-bit)

Hi community, 

After upgrade my windows OS, i installe HP protect tools who ask me to put my account password, when à put it, i selected the preboot password!

 

But after restart my PC, i entered the password i used (my account password), but it's don't working more! I need to finish some work, but I'm blocked!

 

SomeOne can help me?

 

Thank lot by advance....

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Message 2 of 2
34
Flag Post
HP Recommended

Bios password blocked by HP protect tools

@Andrysse4

 

 Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation