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‎11-08-2017 12:41 PM

HP Recommended
Product: F1J74UT#ABA
Operating System: Microsoft Windows 8 (64-bit)

I need some assistance in removing a bios password off a HP ZBook 17 if anyone could be of some help would be greatly appreciated!

Thanks.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-08-2017 01:05 PM

HP Recommended

@Ancomputersmn

 

Then you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

 

View solution in original post

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5 REPLIES 5

‎11-08-2017 12:43 PM

HP Recommended

@Ancomputersmn

 

When asked for the password, just hit enter 3 times.

 

Post any code you receive.

 

REO

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‎11-08-2017 01:00 PM

HP Recommended

When i just hit enter with nothing in the box, it won't do anything, i put random stuff in and it finally locks me out but doesn't give any error code, just says hold power button to reboot

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‎11-08-2017 01:05 PM

HP Recommended

@Ancomputersmn

 

Then you will need to contact HP in your region and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

Phone >> http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html

 

Chat >> https://support.hp.com/us-en/contact-hp

 

When talking to the HP rep ask them to escalate your service request.

 

REO

 

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‎11-08-2017 01:09 PM

HP Recommended

I will do that, thank you much for your help!

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‎11-08-2017 01:16 PM

HP Recommended

 Your very welcome @Ancomputersmn

 

REO

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