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HP Recommended
ProBook 6560b
Microsoft Windows 7 (64-bit)

Hello please, I would like to update the bios from the version F.22 at the latest but wants me to do a password. Lt I bought a used and would like it to upgrade.
You can determine the password? (The original owner does not know it)

Thank you in advance for any help

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@vimprd wrote:

Hello please, I would like to update the bios from the version F.22 at the latest but wants me to do a password. Lt I bought a used and would like it to upgrade.
You can determine the password? (The original owner does not know it)

Thank you in advance for any help


For this information you have to contact HP.

 

http://welcome.hp.com/country/w1/en/support.html

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.

View solution in original post

5 REPLIES 5
HP Recommended

@vimprd wrote:

Hello please, I would like to update the bios from the version F.22 at the latest but wants me to do a password. Lt I bought a used and would like it to upgrade.
You can determine the password? (The original owner does not know it)

Thank you in advance for any help


For this information you have to contact HP.

 

http://welcome.hp.com/country/w1/en/support.html

 

Regards.

☑ I do not work for HP, I volunteer.
☑ To close the topic, check "accept as a solution" the correct answer or Thumb to say thank you.
☑ I'm sorry but you do not answer questions privately.
HP Recommended

@vimprd

 

Contact HP and they should be able to send you a customized SMC.bin file which you can use at boot to reset the password.

 

 http://welcome.hp.com/country/w1/en/contact_us.html

 

When talking to the HP rep ask them to escalate your service request.

 

Or download these files.

 

https://www.dropbox.com/sh/zu4kdgxm052l87d/AAAMi-kfX4AVH8oTCbsOM4X9a?dl=0

 

Insert clean USB flash drive.

 

Then run USB Image tool.

 

Choose the flash drive then click on RESTORE.

 

After restore remove flash drive.

 

Insert flash drive into locked laptop and boot. ”If HDD is installed remove before booting.”

 

At C:\OUTPUT   type CD..  “Then hit enter”

 

Type HPBR   “Then hit enter”

 

First thing is to save your settings.

 

Select #3 re-program.

 

Press “S” to save system information.

 

Type HPBR and hit enter.

 

Since your model is not listed select “SHOTGUN.”

 

After reboot repeat “SHOTGUN” a second time.

 

REO

 

I must inform you that these services are not endorsed by HP, and that HP is not responsible for any damage that may arise to your system by using these services. Please be aware that you do this at your own risk.

 

HP HPBR LIST.xlsx

 

We have used this program thousands of times.

 

REO

HP Recommended

Hi!, @vimprd:

 

Welcome, to HP Forum !. :generic:

 

Try for three times, in each case, with random character's, similar to ...

Hewlett-Packard5 decimal digits12345
Hewlett-Packard/Compaq Netbooks10 charactersCNU1234ABC
Insyde H20 (generic)8 decimal digits03133610

 

After, copy or write in Code, the resultant character's. Then press, Get Password and the Code resultant, is the correct, to write for access BIOS, from ... https://bios-pw.org

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
HP Recommended

laptop is nice but wants to access the password too many times more cash than the price of a laptop.
  Perhaps today nothing is free, so I went to this forum

HP Recommended

Thank you all for your help, I'm feeling once more to contact HP support if does not work, I'll try to further your help.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.