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HP Recommended
HP 15-BN070WM

I have a unknown power ON password that I can't remove.  Can someone help?

 

The code is 94715579

 

Thank you.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Azucho98

 

The unlock key you require is  64977637

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

9 REPLIES 9
HP Recommended

@Azucho98

 

If the code is prefixed with a 'I' enter  21673579

 

If the code is prefixed with a 'i' enter  03588936

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Before receiving your reply, i attempted to clear the password by doing a bios recovery.  That didn't work but it changed my lock code to :

 

59328898

 

Would you provide an unlock for this code?  I didn't think a bios recovery would change the lock code.

 

Thanks.

HP Recommended

@Azucho98

 

Is your new code prefixed with a 'I' or a 'i' ?

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi,

 

The prefix is an i.

 

Thanks

HP Recommended

@Azucho98

 

The unlock key you require is  64977637

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

That worked.  Thanks a bunch!

HP Recommended

You're welcome :generic:

 

All the best,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi David

 

I have another BIOS password that I hope you can help with.  The laptop is a HP 15-F387WM.

 

System disabled code is prefix A then 68EB8065.

 

Thanks!

HP Recommended

@Azucho98

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.