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‎01-11-2024 12:45 AM - last edited on ‎01-11-2024 08:56 AM by Retired

HP Recommended

Hello,

I got a HP Envy X360 /Ryzen 7 cpu .

[Personal Information Removed]

Reinstal win and after reboot got a bios update....after update...and restart....i cant no longer boot win or to instal win from usb again.

I can enter bios ...after bios it freeze...

I try to update bios but no succes ...."can open bios file " ( 3 or 4 bios ver)

Mem and hdd test ok...

 

 

Category:
1 REPLY 1

‎01-13-2024 11:01 AM

HP Recommended

Hi @Katana750,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

Due to limited support, I would request you contact our HP Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link.

 

https://www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance.

 

Have a great day!

 

Rachel571 

HP Support

.
Sneha_01- HP support
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