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Radumt
New member
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Message 1 of 2
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Bios

HP Recommended
Elitebook 8470p
Microsoft Windows 7 (64-bit)

Hi. I need to resset mi administrator password from bios. 

Id password and fingerprint i know.

Please help me 

Is past 2 yerars wen i do this

1 REPLY 1
WAWood
Level 16
Level 16
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Message 2 of 2
Flag Post
HP Recommended

@Radumt 

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true
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For BIOS or power-on password resets, because the password is encoded onto a chip on the motherboard, replacement of that motherboard is required. HP does not reset the BIOS password on the current motherboard.

If you are not prepared to spend the money to get HP to replace the motherboard, you would have to take the PC to a local repair facility to see if they can do it for you -- but we can not assist in that in any way.

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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