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‎08-19-2020 05:25 AM

HP Recommended
Product: Hp 17-ca0023nf

Hi i have a probleme my computer is block on bios password i have a code which is 358B508A.

 

Please help

1 REPLY 1

‎08-19-2020 06:58 AM

HP Recommended

@Xflow 

That is known as a Disable Code and we're not permitted to provide Disable Code bypasses anymore.

I'm really sorry that we can not help you with this, but Community policy prohibits us from assisting you in any way with bypassing or resetting passwords.

For BIOS or power-on password resets, read this HP thread: https://support.hp.com/us-en/document/c06368824.

If you are not prepared to spend the money to get HP to replace the motherboard for BIOS password resets, you could take the PC to a local repair facility to see if they can do it for you -- but we are unable to assist in that.

For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://www8.hp.com/us/en/contact-hp/ww-phone-assist.html



I am a volunteer and I do not work for, nor represent, HP
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