Bitlocker issue

[OlegAdm]

HI.

There is an issue with bitlocker. Couldnt enable bitlocker.

ERROR: An error occurred (code 0x80290107):
An internal error was detected.

HDD was checked - didnt find issues.

Do you know how I can resolve it?

Thanks

[Rainbow23]

Hi @OlegAdm,

Welcome to HP Support Community. 
Thank you for posting your query, I will be glad to help you.

I see that you are facing issues with enabling bitlocker your OMEN 15.6 Inch Gaming Laptop PC 15-En1000 (2L1F2AV).

Please follow the steps listed below:

To use BitLocker, your computer must meet certain requirements and be logged in as an administrator.

1. Operating system: Windows 10 - Education, Pro, or Enterprise edition
2. TPM installed and enable. 
3. To check if your computer has a TPM chip, click on the Windows menu in the bottom left of your desktop, then go to Windows System > Control Panel > System and Security > BitLocker Drive Encryption. Alternatively you can type "Control Panel" in the search bar on the Task Bar if present.
4. You will then be brought to the TPM Administration window. Under "Status" if a TPM is present, the message will say "The TPM is ready for use."
5. You can also check for the TPM chip in Device Manager (Start > type Device Manager).
    

I hope this helps.
Take care and have a good day.

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[OlegAdm]

HI @Rainbow23,

Thank you for your reply.

local user with admin rights.

1) Windows 11 pro

2) yes, it is

3, 4,5 ) yes. it is

Made chkdsk - didnt help