08-20-2016 10:18 PM
I have a HP 2000 Notebook PC that goes in a continue loop with a black screen. The operating system does not load. The fan works and the led power light is operational. A current system check reveals the last bios update being F.20 and UEFI update being 184.108.40.206. I downloaded the most current BIOS on an USB drive and attempted the BIOS update. The BIOS upgrade did not recognize the usb drive and I was unable to load the update. I downloaded the most current UEFI firmware and want to know how to upload it. Can anyone provide some assistance? Thank you and have a great day.
08-22-2016 09:41 PM
I hope this worked for you.
If it worked for you don't forget to Mark as Solution.