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‎10-21-2023 03:31 PM - edited ‎10-21-2023 05:31 PM

HP Recommended
Product: HP Notebook - 15-bs182nd

I was performing a clean install of WIndows 11 on my laptop. And Windows was working fine.

Then I  installed the HP support Assistant and I saw that I could install a BIOS Update: F.72 Rev.A

So I downloaded the file with the HP support assistant software .

And installed it and the laptop rebooted, and started the BIOS install. It said it was succesful.

And it rebooted the laptop to a black screen. I left it like that for a while. But nothing happend.

The on/off light is white. And the power light next to the power connector is white.

And when I turn on the computer I can hear fan-spin.

But the screen remains black/dark.

 

I already made an USB stick with the HP PC Hardware Diagnostics UEFI.

I made another USB stick with the new and previous BIOS on it.

And tried booting the laptop with the Winkey + B or V combination.

I removed the CMOS battery from the laptop. And I tried different RAM sticks.

 

The laptop is out-of-warrenty, so what are my options for support?

What else can I do to recover my laptop?

And how can this brick my laptop?

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