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‎08-09-2019 03:08 PM

HP Recommended
Product: HP Notebook - 15-bs180tx
Operating System: Microsoft Windows 10 (64-bit)

Hi community! So recently I decided to update my BIOS for the 15 bs180tx but after restarting itself I get a black screen. LED's on the side lights up, cd drive works but it never boots. The suggested bios recovery shortcuts (win+b,win+v) doesn't work either. Can anyone provide me a solution to this?

3 REPLIES 3

‎08-12-2019 04:00 AM

HP Recommended

Hi @Henry3136

 

Welcome to the HP Support Community. 

 

Try these steps - How to Restore the BIOS with a Recovery Flash Drive on HP Notebooks

 

Download and install the BIOS from this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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‎08-12-2019 04:31 AM

HP Recommended

Already tried. May I remind you that the recovery shortcuts do not work as mentioned before.

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‎08-12-2019 05:15 AM

HP Recommended

@Henry3136

 

In that case, please reach out to the HP Support in your region regarding the service options for your computer.

 

Have a great day! 

Asmita
I am an HP Employee

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