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Black Screen with blinking caps lock

HP Stream 13-c100
Microsoft Windows 10 (32-bit)

When I turn my laptop on the power light comes on and caps lock flashes continuosly but with a black screen. 

 

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Provost Provost
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Black Screen with blinking caps lock

Have you tried a hard reset?

http://support.hp.com/us-en/document/c01684768

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Black Screen with blinking caps lock

Yes. It did not work.  I was able at one point to get it started but then it said it need to be restarted and once I did that it won't come back on.

 

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