My hp envy doesn’t start. The screen is black out and the caps lock is blinking, it blink 3 time slow and 5 times quick.
Thank you for joining the HP Community
3.5 (blink) this is for the CPU is not detected.
Refer to this document: https://support.hp.com/in-en/document/c01732674 for Computer Does Not Start and Emits an LED or Beep Code.
I would personally suggest you contact our HP Support.
Click here: https://support.hp.com/us-en/contact-hp?openCLC=true
Make sure you select the Country and Region.
Keep me posted, how it goes!
If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!
Raj1788I am an HP Employee
Didn't find what you were looking for?
Ask the community