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Tereso23
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Black out screen and caps lock blinking

Hp envy x360

My hp envy doesn’t start. The screen is black out and the caps lock is blinking, it blink 3 time slow and 5 times quick.

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Black out screen and caps lock blinking

@Tereso23

Thank you for joining the HP Community

 

3.5 (blink) this is for the CPU is not detected.

 

Refer to this document: https://support.hp.com/in-en/document/c01732674 for Computer Does Not Start and Emits an LED or Beep Code.

 

I would personally suggest you contact our HP Support. 

 

Click here: https://support.hp.com/us-en/contact-hp?openCLC=true

 

Make sure you select the Country and Region.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

Raj1788
I am an HP Employee 

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