10-23-2016 03:54 AM
Model CQ61 319WM
This is a friend's computer. Yes, it's old. But, it was working fine until it went into sleep mode last night. Hasn't come up since.
Searches took me to this HP support page. Win+B and Power on does not show the BIOS restore screen. It just shows the same black screen. It mentions trying more than once. I tried at least a half dozen times. Removed the battery and unplugged the power for a few seconds prior to some of the tries.
The BIOS download (sp48895.exe) does not provide the option to format a USB drive as bootable. I searched around and created my own bootable thumb drive. Then, copied the BIOS files onto it.
Unfortunately, that method also uses the Win+B and power on to bring up the boot order screen. All I get is black.
There are a bunch of "black screen" threads on here. I've read several of them. But, I haven't found any others that appear to apply to this model.
10-23-2016 03:58 AM
Please try a hard reset and see if it works.
1. Power off your laptop
2. Remove the a/c adapter, battery and everything that is attached to your laptop.
3. Hold the 'POWER 'button down on your laptop for about 10 seconds.
4. Plug in the a/c power supply (without battery) and power on.
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10-23-2016 07:51 PM
Are there no other methods for updating the BIOS on this model?
What steps can I take to determine if this is a hardware problem? What kinds of hardware issues would corrupt the BIOS?
What else can I try to "shake the box" to try to induce some change in behavior? Something that might yield more information?
10-26-2016 11:59 AM - edited 10-26-2016 12:00 PM
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Blinking LED lights on the PC. Is that right?
Thank you for sharing the issue details. I would like to help you.
I request you try the steps from the link below and check if that fixes the issue.
Hope this helps. Let me know for more.
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