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HP Recommended
OMEN by HP - 15-dc0028nl
Microsoft Windows 10 (64-bit)

Hi, I ask you if there has ever happened to you some beautiful lights that light up on the caps lock button. I get 5 long white flashes and 3 short white flashes. I tried to search on the hp guide but what I find is only related to the red flashes. Do you know what they mean? Thank you very much, even if it seems to me that I will have to install again in bios using a usb key.

1 REPLY 1
HP Recommended

Hi @TH3B0
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you are facing black screen and caps lock blinking issues with your HP product.

 

This could be a hardware issue with the unit and may require repair. 

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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