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‎08-07-2019 12:34 PM

HP Recommended
Product: HP Notebook - 15-bs103na
Operating System: Microsoft Windows 10 (64-bit)

I updated my bios from hp support and now my laptop is just a black screen help

1 person had the same question
1 REPLY 1

‎08-10-2019 04:09 AM

HP Recommended

Hi @dan133

 

Welcome to the HP Support Community. 

 

Try these steps to restore the BIOS - 

 

1) Shutdown the computer.

2) Hold down the Windows and B button together while the computer is still turned off.

3) Turn on the computer and continue to hold the Windows and B button until a BIOS Recovery screen appears.

4) Follow on-screen instructions and click on OK

 

If the issue still persists, try restoring the BIOS using a flash driver. Refer to this video link for instructions. Download and install the BIOS from this link. 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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