05-11-2016 09:17 PM
I was in the middle of a BIOS update and my laptop unplugged so now the screen won't turn on.
05-12-2016 03:41 PM
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I came across your post about the BIOS issue, and wanted to help! I understand that the notebook turned off, while performing a BIOS update, and now the screen will no longer turn on.
To start, can you provide me with the Product Number of the notebook? Here is a link you can use that will help you find your Model and Product Number:
HP Customer Support - Products
In the meantime, try restoring the BIOS using the following document:
Please post back with the results. Let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for. Also, clicking the Thumbs up below is a great way to say thanks!
Have a great day!
I work on behalf of HP
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