Black screen error

[Kharl_9-9]

This problem might be a general thing but I don’t know why it’s not working for me now. It worked one time when I got the computer but now it’s not working. Initially, the caps lock wasn’t beeping I and I think it was because I didn’t connect f the keyboard to the motherboard well. Anyways it started blinking and I thought I could use the same old format to bring it back to life but up till now, it’s not working. Talk of removing battery, cleaning rams, mention them. I’m tired. Anyone got anything I can try 😫🙏

[ub6424 · Accepted solution]

Hello @Kharl_9-9 

Sorry to hear that you are having problems ... I would like to help you.

To help you I need to know the product number (p/n) xxxxxx#xxx of your notebook !

It looks something like this:

You will find this information on the back/rear of your notebook in small alphanumeric letters.

The product number (p/n) is legally allowed information about the computer. This is not sensitive data.

It is allowed to publish it in public.

[Kharl_9-9]

Thanks for replying @ub6424. 
my product name is J2X70UA#ABA

[Kharl_9-9]

I forgot to mention that the old way o used to restore it was flashing the bios but now after I downloaded the bios for the hp support website, it didn’t work this time 

[ub6424]

Hello @Kharl_9-9 

Use another computer to create <USB flash drive>

HP Notebook System BIOS Update (AMD Processors)

F.42 Rev.A

6.7 MB

Apr 17, 2018

Download

Follow --->>> BIOS Recovery Reinstall with USB

Keep me updated

Kind regards

[Kharl_9-9]

Thank you so much for the follow up video. It still didn’t work but I’ve noticed something. 
when I flash the bios on another drive, I get about 3 folders. Hewlett-Packard, EFI and some other one but in your video after flashing, it was just one folder. I don’t know if that’s the cause because this should work. I’ve seen and commented on your video several times because it has happened before, I used this same video to fix it. I’m gonna try to delete the two folders and try again 

or maybe, put all in one folder. Might work, who knows? 😫

[ub6424]

Hello @Kharl_9-9 

Keep me updated

Good luck