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HP Recommended

Black screen - frozen white dots- not logging on USB BIOS Update not fixing

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Microsoft Windows 10 (64-bit)

Updated AMD software on Saturday, tried to restart bot only go the HP logo and then the white dots froze. carried out all the HP diagnostics - 5 hours - still no reboot. Downloaded BIOS onto a USB stick and tried to reistall all appeared ok then the laptop tried to restart and again got the HP logo and frozen dots

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