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Khelm2701
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Message 1 of 2
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HP Recommended

Black screen, no lights, no power

HP Pavilion 17-f114dx Notebook
Microsoft Windows 10 (64-bit)
I went to use my laptop and it wouldn't turn on, the only thing that was running was the fan and it was much louder than usual. When I returned to the laptop a few hours later, the fan was finally off and the computer was unresponsive, no lights or sounds at all. I tried the hard reset and that didn't work. I tried numerous outlets and still no power. What else can I possibly do?
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Message 2 of 2
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Flag Post
HP Recommended

Black screen, no lights, no power

Hello @Khelm2701,

 

Thank you for visiting the HP Forums! The Forums are a great place where you can find solutions for your issues, with help from the community!

 

I read your post about the notebook not starting, and wanted to assist you!  I understand that the fan was running very loud, and now the notebook is not responding at all.

 

First, try reviewing the following document, and let me know how it goes:

HP Notebook PCs - Computer Does Not Start (Windows 10)

 

Please let me know if this information helps you resolve the issue by marking this post as "Accept as Solution", this will help others easily find the information they may be looking for.  Also, clicking the Thumbs up below is a great way to say thanks!

 

Have a great day!

SDF15
I work on behalf of HP

Please click “Accept as Solution ” on the post that solves your issue to help others find the solution.
Click the Thumbs Up to say “Thanks” for helping!
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