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‎04-29-2020 07:39 AM - edited ‎04-29-2020 07:49 AM

HP Recommended
Product: Number Wd420ea#ABU

Problem is blank/black screen & just the fan on, flashing cap key 

 

I have tried the hair dryer. Didn’t  work 

tried taking out hd and putting back Didn’t  work 

tried all the various holding down keys. Didn’t  work   

Tried extra monitor says no connection. Didn’t  work 

Can anyone help 

because I haven’t backed up any of my work 

1 REPLY 1

‎05-06-2020 06:02 PM

HP Recommended

@666ray Note that specific patterns of long and short blinks along with long and short beeps (where applicable) identify errors during the startup process.
Newer computers have two-part blink sequences with different color lights to indicate specific errors and you may click here and troubleshoot on your own, or respond back with the sequence of the lights flashing on the caps lock and I'll help you out, accordingly.

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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