01-15-2020 07:25 PM
My wife's laptop went to a black screen. I ran a hard quick drive test and it failed with ID PLX21V-9HLA0F-MFPW2K-60SD03 and product ID- 4NL51UA#ABA, HARD DRIVE 1, current version. 22.214.171.124 BIOS. Any help would km d be appreciated
01-16-2020 03:42 AM
It is -- Hard Disk 1 Quick Test Failure
Which means a replacement Hard Drive and re-install.
Could it be under warranty?
Little Boy Blue, come blow your horn.