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Black screen

HP Recommended
HP pavilion x360 convertible
Microsoft Windows 10 (32-bit)
Hi I have a HP Pavilion x360 convertible 13-s 128nr and it will not turn on. The power light turns on but the screen is black. I tried holding the power button for a few seconds But nothing seems to work. How do I reboot the computer? Thank you
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HP Recommended


1-Have you tried a hard reset by removing the power cord and holding the power button for 8-10 seconds? After doing that replace the power cord and try to boot.


2-If no joy- see the section Recovery When Windows does not start correctly,click the + sign to expand the document:

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