05-12-2016 10:32 AM
My HP Pavilion DV6-3210us won't start. The screen stays blank/black, the wifi button is "off" and red and my "caps lock" button keeps blinking on and off. What do I do?
05-13-2016 08:58 AM
Hi there @Asaadbobby.
Thank you for joining in on the HP Support Forums and Welcome! Based on your description, I understand that you are experiencing the Caps Lock LED blinking. This is a great question others may also be wondering about; please click the Accept as Solution if you feel this post helps you, or could help others.
The LED lights near the Caps Lock and Num Lock keys on your HP Pavilion dv6-3210us Entertainment Notebook PC will blink if an error is detected during the startup process. The LEDs will blink a number of times in a sequence and then stop. The number of blinks in the sequence indicates what component caused an error when it was being tested during start up.
Here is a link to the Computer Does Not Start and Emits an LED or Beep Code document. You will notice that it has charts that will tell you what the blink code on the Caps Lock means.
If the blinking is not consistent, with a pause between each sequence, please use the Computer Does Not Start and Emits an LED or Beep Code document to see another chart.
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If you require further assistance, I would be more than happy to continue to help you. Please re-post with the results of the troubleshooting.
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