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HP Recommended
Elitebook x360 1030 G2
Microsoft Windows 10 (64-bit)

Hello Guys

 

My Elitebook x360 shows an ugly blue icon on the bottom of the screen during startup. It's on the same screen like "Protected by HP Sure Start". I know this is just cosmetic, but some ideas where this is coming from or how I can hide it?

 

Thanks for your help

 

20170903_134855.jpg

8 REPLIES 8
HP Recommended

I would also like to know what this icon means. 

HP Recommended

I have the same question! Really ugly and no idea what it means? Is it a hard disk?

HP Recommended

It seems to be a touch keyboard when you press the icon on startup, maybe for Bitlocker or Bios. But by now, I have no idea how to hide it. 

HP Recommended

It appaers on my HP ZBook as well.  Interestingly I recall a time when it didn't use to appear...

 

Very curious to know what that icon is all about! :Glasses:

HP Recommended
This is the sign that the device is encrypted or being encrypted
HP Recommended

So has anyone found a fix for this?

 

I've been on support with them multiple times to fix this, and nothing seems to work.  I've updated BIOS, rolled back the BIOS, changed SureStart settings.  Nothing seems to work.

HP Recommended

If your device is encrypted then this sing sill appear on every startup. If you want to remove the sign you need to remove encryption from every drive.

HP Recommended

I checked, and there's no BitLocker encryption on any drive.  Still persists.

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