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‎01-01-2020 02:07 AM

HP Recommended
Product: pavilion 15-bc012tx
Operating System: Microsoft Windows 10 (64-bit)

I am using Hp pavilion 15-bc012tx notebook pc.

When I turn on the machine a black screen is loaded saying the following

Boot Device not Found

Please install an operating system on your harddisk

Hard Disk (3FO)

 

I did the quick test of the hard disk and the memory

all are pass.

Smart Check and Short DST : passed

 

But the problem of Boot Device not Found still exist.

 

Any help would br appreciated . Thanks in advance.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎01-01-2020 02:53 AM

HP Recommended

hello

Try to save the data with a live cd for example

this may help:
https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

try

 Boot Device Not Found Error or Hard Drive Not Detected

https://support.hp.com/us-en/product/hp-pavilion-15-bc000-notebook-pc-series/10862166/model/11804379...

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎01-01-2020 02:53 AM

HP Recommended

hello

Try to save the data with a live cd for example

this may help:
https://www.online-tech-tips.com/computer-tips/how-to-retrieve-windows-files-using-a-linux-live-cd/

try

 Boot Device Not Found Error or Hard Drive Not Detected

https://support.hp.com/us-en/product/hp-pavilion-15-bc000-notebook-pc-series/10862166/model/11804379...

 

 

--------------------------------------------- Signature ---------------------------------------------
was this reply helpful , or just say thank you ? Click on the yes button

Please remember to mark the answers this can help other users
please click on the accept as solution button if message provided an answer to the problem




Desktop-Knowledge-Base
Windows 11 22h2 inside , user

------------------------------------------------------------------------------------------------------------
Was this reply helpful? Yes No
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