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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
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×InformationHP Solution Center Adobe Flash player error
Please check this document to find the workaround solution for Print and Scan - HP Solution Center not working : Adobe Flash Player Error and Unable to scan
InformationFix Windows 10 Update IssuesResolve Windows 10 or update issues on HP computer or printer– HP Windows 10 Support Center - Computing
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Solved!
Boot Failure after mishap...
11-30-2020 10:22 AM

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Hi - laptop stopped booting after object was dropped on it during use... hard drive checked and seems healthy (data has been recovered) but laptop goes from HP screen to spinning circle - no F key options seem to work. Any suggestions as to what may be tried before I buy a new laptop? Thanks RL.
Solved! Go to Solution.
11-30-2020 12:54 PM

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Next to drenching it in water, dropping is about the worst thing you can do to a laptop, as it results nearly always in serious damage that renders it unusable.
Even though the drive appears to be OK, you could have cracked the system board, or the screen, or the laptop membrane.
There is no easy way to tell -- you would have to take the laptop somewhere to have it disassembled to check it out, and that will be really expensive.
***Please mark Accept As Solution if my post solved your problem***
I am a volunteer and I do not work for, nor represent, HP
11-30-2020 03:07 PM

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Hi - that's what I thought might be the case... I'll pass the bad news on to the unlucky owner (I posted on their behalf due to the lack of a working pc!)
Thanks RL

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