• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
HP Pavilion 15-cs2064st

Hello,

 

I have a boot device not found, hard disk (f30).

 

I followed the steps under the:

HP Consumer Notebook PCs - Boot Device Not Found (3F0) or Automatic Repair Errors

page. I got to procedure 3 in which determines if Optane memory is installed and working correctly. My computer says that there is an “Incomplete Optane Volume”. The page says “if Intel Optane is not listed, the computer does not have Optane memory or Optane memory is malfunctioning and cannot be detected. Contact HP Customer Support for further assistance.”

 

So I am now contacting you. Please let me know if you can help. Thank you.

2 REPLIES 2
HP Recommended

@Seth23 

 

Please use the following Official Guide to fix


                        HP PCs - Hard disk 3F0 boot device not found error


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you. This is the page I went to initially. But at the top of the page it says:

 

“NOTE:

If the error message indicates 3F0 error or Boot Device Not Found, determine if your computer has Optane memory installed and configured correctly.”

 

So it looks like it wanted to make sure, before trying the other steps, that Optane was working correctly, which it isn’t. So I didn’t do any steps in this page as I didn’t know if I should since Optane was messed up. I will try them and report back.

 

thank you

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.