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HP Recommended
HP 14 inch Laptop PC 14-f1000 (2L1B1AV)
Microsoft Windows 11

Hello, I have just bought my laptop recently but sometimes there seem to be a trouble when I try to shut it down or put it on sleep.

My laptop will switch itself on, showing a black screen with  messages of "boot device not found please install an operating system on your hard disk". I tried restore BIOS to Default but it didn't seem to work, and there isn't a legacy support option available in my BIOS.

It's quite concerning as the laptop can get really hot and noisy (It won't shut down itself). It goes back to normal (except it makes loud noises) after I force shut down and switch on again. 

I dont know much about tech and so I am not confidence to do the USB way (some tutorial on Youtube?), and there isn't a live agent available in my region so I am not sure what to do now.

Thank you

 

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