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‎12-28-2019 03:28 AM

HP Recommended
Product: HP laptop

boot device not found

Please install an operating system on your hard disk (3fo)

 This laptop is only 2 months old didn't expect to have any issues with it yet.... Can someone please tell me how to fix it

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1 person had the same question
4 REPLIES 4

‎12-28-2019 04:46 AM

HP Recommended

Hi

Warranty issue?

 

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‎12-28-2019 03:11 PM

HP Recommended

@Irene420
Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
  • What is the operating system?
  • Did you make any changes to the settings of your PC prior to the issue?

Keep me posted for further assistance.

ECHO_LAKE
I am an HP Employee

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‎12-29-2019 05:18 PM

HP Recommended

It says 15  laptop PC on the bottom right it says 15-bs212wm.... Windows 10 home operating system

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‎12-30-2019 01:52 AM

HP Recommended

Hi

So it is a   3TT16UA  --    HP NOTEBOOK - 15-BS212WM

http://partsurfer.hp.com/Search.aspx?searchText=3TT16UA

 

https://support.hp.com/gb-en/product/hp-15-bs200-laptop-pc/20395753/model/21503647/manuals

 

for future reference.

 

 

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