07-09-2016 04:05 AM
07-09-2016 01:50 PM
Welcome to the HP Support Forums!
I understand that you are having some issues with booting your notebook. I can help you with that, however I am going to need the notebook's model number first. You can find the model number by clicking this link. Once I know that I will be better able to assist you.
I work on behalf of HP
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