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‎10-24-2019 02:24 AM

HP Recommended
Product: Pavillion -ab219tx
Operating System: Microsoft Windows 10 (64-bit)

15719054124305997284856240877634.jpg

 

1 REPLY 1

‎10-24-2019 02:42 AM

HP Recommended

Hi

 

The message to run F2 Diagnostics is relevant, and would probably report that the Hard Disk has failed.

 

Therefore you need to replace the Hard Disk and re-install everything.

 

From 2016 onwards there is a possible recovery option via the cloud...
HP Consumer PCs - Using the HP Cloud Recovery Tool (Windows 7 & 10)
https://support.hp.com/us-en/document/c06162205

 

https://www.microsoft.com/en-us/software-download/windows10

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