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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Boot device not found

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04-12-2024 12:07 PM
Upon starting the laptop, this error is coming up “Boot device not found. Please install an operating system on your hard disk (3F0)”. Performed a quick hard drive check from the prompt and the response was “SMART Check: Not installed; Short DST: Not installed.” Performed the Quick Memory Test from the same prompt and the result Passed.
Crtl+alt+del brings me back to the same error.
What should we do?
04-12-2024 03:14 PM
This nearly always means the primary drive is failing, will need to be replaced, and Windows reinstalled on the PC.
See the following HP Guide for more information:
https://support.hp.com/au-en/document/ish_3053911-2842957-16
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