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Kordiel
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Message 1 of 2
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HP Recommended

Boot settings password

HP Elitebook 840 G3
Microsoft Windows 10 (32-bit)

Hello 

I Just bought on ebay notebook HP EliteBook 840 G3 and for some reason it have 32-bit version of windows 10 and I was trying to reinstall operating system to 64-bit version but when I try to open bios settings to change boot options it asking for password and I cant get in touch with seller so my question is there is any option to reset this password or do I stuck with 32-bit system?

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Message 2 of 2
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Flag Post
HP Recommended

Boot settings password

Hi:

 

Unfortunately, there is nothing we can do to help you, since HP will no longer supply the required SMC.bin file that is used to clear the BIOS password.

 

That was the only way it could be done.

Most HP business notebooks including the one you purchased, do not generate system disabled codes.

 

Also, removing the CMOS battery will not clear the P/W.

 

HP issued this document recently...

 

https://support.hp.com/us-en/document/c06368824

 

The forum rules were amended on 1 March 2019, which no longer allow us to help with removing passwords.

 

Rule 4.d...

 

d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage

 

Therefore, this topic is being locked.

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