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HP Recommended
OMEN by HP - 15-dc0051nr
Microsoft Windows 10 (64-bit)

Okay so let me start by saying yes the message is correct it is a non HP battery. But I tried my best looking for a official battery to replace my old one which is completely dead, but had no success in finding one on HPs website for parts. So I had to go on amazon to buy a replacement and now I get the message on boot up saying "Non-HP battery detected" after replacing the old one. So my question is it possible to get that message not to appear when I boot up my PC. Thanks in advance I appreciate the help.

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HP Recommended

@secretjf Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.

That said, here is a link to calibrate and test the Battery. Calibration should eliminate this issue.

 

Plug the power adapter directly into a functioning wall outlet. Do not plug it into a power strip, surge protector, or secondary power source as this could cause and issue.

 

HP Battery Check in HP System Diagnostics for Windows 8, would give you details of charging and discharging.Testing and Calibrating the battery using HP System Diagnostics in Windows 8. At the starting of the Notebook, Press F2 to select F2 System Diagnostics. Then choose Component Tests, then battery.

 

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Riddle_Decipher
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