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jmklonis Tutor
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Boot up with hard disk test error

Hp15 1010dx
Microsoft Windows 10 (64-bit)
I had a crash with failure on restart reset and clean install.
Error with file \efi\microsoft\boot\bcd

I have a failure code on hard disk test
m341wk-7h186a- mfpv6k-60vx03
Product Id j9m23ua#aba

Any help would be appreciated.
Thanks
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Boot up with hard disk test error

Hi,

 

The 24 character error code is a failure of the short Disk Self Test and would indicate that the Hard Drive is failing and needs to be replaced.

 

If your notebook is still under warranty, contact HP and arrange to have the drive replaced - If needed, you can check your warranty status Here.

 

If you live in the US, contact HP Here.

 

If you are in another part of the world, start Here.

 

If you are out of warranty and would like a guide on replacing the Hard Drive yourself, please let me know.

 

Regards,

 

DP-K

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jmklonis Tutor
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Boot up with hard disk test error

A guide on replacement please
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Boot up with hard disk test error

Hi,

 

Your notebook is listed as coming with a 500Gb Hard Drive, but you can just as easily install a 750Gb HDD if you want a bit more space - the drives on the following links are examples that would be fine for your notebook.

 

500Gb Hard Drive

 

750Gb Hard Drive.

 

The procedure to replace the Hard Drive starts on Page 54 of your Maintenance & Service Guide.

 

Regarding reinstalling Windows on the new drive, your notebook originally shipped with 8.1, so I'm guessing you upgraded this to Windows 10

 

If that's correct, as long as Windows 10 had activated Ok after the upgrade from 8.1, you can just create your own Windows 10 installation media and perform a clean installation as detailed in the guide on the following link.  Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

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jmklonis Tutor
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Boot up with hard disk test error

Original was Windows 7 upgraded to 10 in stages

So your saying if I replace e the hard drive my computer will still recognize my install key?
I have a clean install disk
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Boot up with hard disk test error

Hi,

 

That's right.

 

As long as Windows 10 had previously activated Ok, then you have digital entitlement and the activation servers will have recorded a unique machine profile - this allows you to do a clean install of Win 10 rather than have to go through all the upgrade stages again.

 

Regards,

 

DP-K

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jmklonis Tutor
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Boot up with hard disk test error

Is there a substitute tool for removing the front panel after the keyboard is removed or is it an absolute to have the lifting tool?
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Boot up with hard disk test error

Hi,

 

Just so that I'm certain, which page of the manual are you referring to?

 

Regards,

 

DP-K

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jmklonis Tutor
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YouTube video on removing the front case
Not in a manual

https://youtu.be/WyjRAxmpYQQ
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Boot up with hard disk test error

Hi,

 

The manual would indicate this can be removed with just finger pressure - see the diagram on Page 53.

 

Regards,

 

DP-K

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