cancel
Showing results for 
Search instead for 
Did you mean: 
WastedDad
New member
1 0 0 0
Message 1 of 2
82
Flag Post
HP Recommended

Boots then Resets on repeat... Can't access bios

15-da0032wm
Microsoft Windows 10 (64-bit)

My grandpa's computer was hit with an HP Assistant Update so he updated it. After the update, it wont boot at all. The computer shows signs of boot up but will shut down after a few seconds, then it will turn it self on again and off again. Can't access bios and any key will not do anything.

 

Video: https://www.reddit.com/r/computers/comments/cyjzmb/my_laptop_wont_turn_on_help_plz/?utm_source=share...

 

I have tried all the take out components, leave the battery out. It was suggested to reset the cmos battery but for some reason I don't think my notebook has it. It had a small button on the back side of the board but I am not to sure if that was it. 

 

I did once get it where the caps lock was blinking. 3 long and 2 short but I do not know how i got to do that.

1 REPLY 1
HP Support Agent
HP Support Agent
19,603 19,591 1,295 1,959
Message 2 of 2
45
Flag Post
HP Recommended

Boots then Resets on repeat... Can't access bios

@WastedDad,

 

Welcome to the HP Support Community!

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation