cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
1 0 0 0
Message 1 of 2
94
Flag Post
HP Recommended

Bootup error

HP Envy 15 notebook pc
Microsoft Windows 10 (64-bit)

20191111_221042.jpg

kindly resolbe this issue i have done nothing just opened the diagnostic menu and does nothing but when i restart my laptop , it gives me this error. so kindly help me to resolve this.. thankyou

 

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
21,468 21,456 1,417 2,072
Message 2 of 2
48
Flag Post
HP Recommended

Bootup error

@ahsan00,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is not booting to Windows and you are getting a hard drive error.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c01443465

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation