11-11-2019 10:19 AM
kindly resolbe this issue i have done nothing just opened the diagnostic menu and does nothing but when i restart my laptop , it gives me this error. so kindly help me to resolve this.. thankyou
11-14-2019 04:21 AM
Welcome to the HP Support Community!
I reviewed your post and I understand that the computer is not booting to Windows and you are getting a hard drive error.
Don’t worry, I assure you I will try my best to get this sorted.
I recommend you follow the steps in the below article and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
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