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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎08-14-2019 07:09 AM

HP Recommended
Product: Elitebook 360 1040 G5
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I just received (new) EliteBook 360 1040 G5 - And having the following issue - any idea how I fix or is this a return it to HP?

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The CAPs Lock / Or Numlk key always on (or constantly flicker) 

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When I power laptop on / it starts up but keyboard & track pad not working - (only CAPs Lock / Or Numlk key always on)

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Even if I shut laptop down / the keyboard led always on.

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So, any idea what is wrong & how to fix?

Thanks 

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